Refund Policy

We know you like things to work, so we don't build anything that doesn't. Simple.

...However, if in some cases a product may be unsatisfactory to you for reasons completely beyond our control, a refund may be processed.

As you know, all our DNN modules have fully functional trial versions available. Please EVALUATE OUR PRODUCTS BEFORE PURCHASING a license. 

If you can demonstrate to us that the product you have purchased from us does not work due to technical issues related to our development and that you have sought support for this and you have not received instructions, assistance or bug fixes on how to fix the issue, you have our apologies...

We have every incentive to keep you happy by providing quality products and service. To promote customer satisfaction, we reserve the right to refund only if the software product fails to function as advertised.

The eligibility for a refund may depend on the type of license, product and duration since purchase. 

  • We will provide refunds within 30 days of purchase of a Standard license. 
  • We do not offer refunds for any other type of license other than Standard. 
  • We do not offer refunds for any type of license of Enterprise Collection. 

We ask for your patience and understanding in allowing us the opportunity to resolve any issues you might have. Thank you! :)

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